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Requirements/Responsibilities
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Service Manager
Fixed Operation Department
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Hamilton
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December 2, 2009
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The Service Manager’s primary responsibility is to oversee
the profitable development of increased business market
share in the service & parts department. The Service
Manager is expected to direct the activities of technicians
and departmental employees to encourage individual
profitability. The Service Manager must oversee all related
administrative duties, produce and attain forecasts; promote
the company and investigate all sources to assure an
adequate sales volume within the Service Department and
to provide a reasonable departmental operating profit. The
Service Manager is responsible for developing and
implementing objectives, policies and procedures for the
successful marketing of retail and wholesale parts at a level
which is profitable for the dealership. The Service Manager
must never lose sight of the fact that a safe workplace is of
paramount importance.
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Sales Manager
Sales Department
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Burlington
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December 2, 2009
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The Sales Manager is primarily responsible for the profitable
sale of new and used cars in keeping with the dealership
sales strategy and the Car Nation Canada standards. This
involves planning and implementing strategies for success,
which are compatible with the existing business sales
policies, procedures and objectives. Self-improvement and
co-ordination of activities with those of other dealership
personnel and departments are important aspects of the job.
They are also expected to supervise and maintain accurate
sales records, submitting them monthly to the Dealer
Principal and also to maintain accurate floor traffic records.
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Sales Representative
Sales Department
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Mississauga
401 Dixie Suzuki
401 Dixie Kia
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December 2, 2009
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Responsible for new and/or used vehicle sales at volume
levels set by sales management, and in a manner which
ensures maximum, long term customer satisfaction and
repeat business. This involves planning and implementing
strategies for success, which are compatible with existing
sales policies and systems.
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